This Privacy Policy describes how Your Bid House collects, stores, uses and discloses your personal information in connection with the performance of the services that are made available to you through the Site.
By accepting the User Agreement during the process for registering an Y.B.H account or by using the Site, you expressly consent to the collection, storage, use and disclosure of your personal information by Your Bid House as described in this Privacy Policy.
This Privacy Policy is valid from 16 July 2007 and is effective upon acceptance for new users as well as existing users.
Continued use of Y.B.H you accept the Policy and Terms of use.
General
We may amend this Privacy Policy at any time by posting the amended terms on the Site. All amended terms shall take effect automatically 30 days after they are initially posted on the Site. In addition, we will notify you in accordance with your notification by posting an announcement on our General Announcement Board located on the home page.
Collection and Storage
You can browse the Site without telling us who you are or revealing any personal information about yourself. However, once you give us your personal information, you are no longer anonymous to us.
If you choose to provide us with personal information, you expressly consent to us transferring that information to, and storing it on, servers located in the United States. As part of this process we may transfer your personal information to Y.B.H. The laws on holding personal data in the United States may be less stringent than the laws applicable to the United Kingdom, but we will transfer and store your information in a safe, confidential and secure environment.
The servers we use at present is a shared server but to soon move to our very own, all data stored on this server is secure, meaning no one can see any part of information that is stored apart from Y.B.H and the server owner that assists us.
We may collect and store the following personal information about you:
email address, physical address, telephone number and other contact information, and (depending on the service used) sometimes financial information, such as credit card or bank account details;
transactional information based on your activities on the Site (such as information on your bidding, buying and selling activities, item descriptions and other content you generate or information that relates to your account);
postage, billing and other information you provide to purchase or post an item;
dispute resolution, correspondence through the Site, correspondence sent to us and feedback;
supplemental information from third parties (for example: (a) if you incur a debt to us, we will generally conduct a credit check by obtaining additional information about you from a credit reference agency, as permitted by law; (b) if the information you provide cannot be verified, we may ask you to send us additional information (such as a certified copy of your driver's licence, credit card statement, and/or a recent utility bill or other information confirming your address), or to answer additional questions to help verify your information.)
Use by Y.B.H
Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customised experience.
We may use your personal information to:
provide the services and customer support you request;
resolve disputes, collect fees, and troubleshoot problems;
prevent potentially prohibited or illegal activities, and enforce the User Agreement;
customise, measure, and improve our services and the Site's content and layout;
If you do not wish to receive marketing communications from us, we encourage you to amend your notification preferences (Newsletter Subscription) via the "Details" page in Members area of Y.B.H. You may make changes to your notification preferences at any time. Please note that you cannot opt out of receiving administrative information that you need to know in order for us to provide you with our services.
Data Controller
Y.B.H is the sole data controller with regard to any other processing of Y.B.H user's personal information.
Our Disclosure of Your Information
We may disclose your personal information to:
other Y.B.H users, whether located within the United Kingdom or abroad. For example, where you are involved in a transaction with another user, the other user may view your email address and obtain your contact information and postal address to help complete the transaction;
service providers under contract who provide elements of our services, provide separate services that are complimentary to your use of the Site or otherwise help with our business operations (such as fraud investigations, bill collection, affiliate and rewards programmes and marketing activities);
other third parties to whom you explicitly ask us to send your information, or about whom you are otherwise explicitly notified and consent to when using a specific service;
law enforcement agencies, other governmental agencies or third parties in response to a request for information (such as a Section 29 (3) Data Protection Act 1998 form) relating to a criminal investigation, alleged illegal activity or any other activity that may expose us, you or any other Y.B.H user to legal liability. The personal information we disclose may include your User ID and User ID history, name, city, county, telephone number, email address, fraud complaints and bidding and listing history or anything else that we deem relevant;
participants under confidentiality agreements, as we in our sole discretion believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, or any other unlawful activity. The personal information we disclose may include your User ID, name, street address, city, county, post code, country, telephone number, email address and company name; and
other business entities, should we plan to merge with, or be acquired by that business entity. Should such a combination occur, we will require that the new combined entity follow this Privacy Policy with respect to your personal information. If your personal information will be used contrary to this Privacy Policy, you will receive prior notice.
Without limiting the above, in an effort to respect your privacy and our ability to keep the community free from Y.B.H users who attempt to carry out fraudulent or illegal activities on the Site, we will not otherwise disclose your personal information to other Y.B.H users or third parties without a court order (or in circumstances where we are under a substantially similar legal obligation), except when we believe in good faith that the disclosure of such information is necessary to prevent imminent physical harm, property damage or financial loss or to report or put a stop to suspected illegal activity.
Accessing, Reviewing and Changing Your Personal Information
You can see, review and change most of your personal information by logging into the Site and going to the "Details" under the member's page of Y.B.H. You must promptly update your personal information if it changes or is inaccurate. Once you make a public posting (including other message areas or the feedback forum), you may not be able to change or remove it. Upon your request, we will close your account and remove your personal information from public view as soon as reasonably possible, based on your account activity and in accordance with applicable law. We do retain personal information from closed accounts in order to comply with legal obligations, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce the User Agreement, and take other actions as permitted by law.
Account Protection
Your Y.B.H password is the key to your Y.B.H account. Use unique numbers, letters, and special characters and do not disclose your password to anyone ESPESHLY to emails that look like they are from YBH as we never ask for Password details. If you do share your password or your personal information with others, remember that you are fully responsible for all actions taken in the name of your account, including actions that result in fees being charged to your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify us and change your password. Please visit the Safety Centre for further information on how to protect your Y.B.H account and personal information.
Third Parties
Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information we collect from you. If you disclose your information to third parties, whether they are bidders, buyers, or sellers on the Site or other websites throughout the Internet, different rules may apply to their use or disclosure of your information. We do not control the privacy practices of such third parties and we encourage you to read their privacy policies and ask questions before you disclose your personal information to them.
Marketing by Third Parties
We don't sell or rent your personal information to third parties for their marketing purposes without your explicit consent. However, we may aggregate your personal information with information on other users and information we collect from other companies (such as demographic data) and disclose such aggregated non personal information to advertisers and other third parties.
Security
We use standard industry practices, including encryption, passwords and physical security, to protect your personal information against unauthorised access and disclosure. However, as you probably know, third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your personal information that they collect from the Site. Therefore, although we work very hard to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.
User IDs and Y.B.H Activities
Your User ID is displayed throughout the Site and is therefore available to the public. All of your activities on the Site will be traceable to your User ID. Other people may see your bids, items that you have purchased in the past, items for sale, shop fronts, feedback ratings and associated comments, questions you have asked and so on. Notices are sent to other community members regarding suspicious activity and policy breaches on the Site and refer to User IDs and specific items. Therefore, if you associate your name with your User ID, the people to whom you have revealed your name will be able to personally identify your Y.B.H activities.
